Marla Dankenbrink
5 years ago
Whittier Wood customer service is top notch! I purchased filing cabinets from a 3rd party retailer over 8 yeas ago. I decided to have them refinished because the product was so well made I would never get rid of the - I just chose a finish that had become outdated. Unfortunately the refinisher didn't know how to remove the drawers and broke the drawer gliders. I called my retailer, and they said Whittier Wood said I can call them direct. (how many manufacturers offer the end customer to call them directly?) Leigh from Whittier Wood helped me figure out the correct drawer gliders. I also told him how I repurposed the filing cabinets into a decorative chest, and sent him a picture (see attached). He reached back out to me to tell me that my cabinet may not be safe with he bun feet I added, and offered to send me a tipping-restraint to ensure the cabinet remained safe from tipping! I am beyond impressed with this company! Thank you, Leigh and Whittier Wood!