Jorden Holland
3 months ago
I used to love this place, but it's gone downhill very fast. Especially after they got rid of a bunch of furniture floor space and added the barely functional self checkouts.
I was trying to get help at a checkout because the item I had was missing a price tag (which is extremely common at this store). The singular employee in charge of the 3 working check stands wouldn't help us at all. I tried waving him down and he looked right at us and just blatantly ignored us. Then went to help someone else with a missing price tag. When he came back he started helping a different person with a coupon. Again I tried to get his attention and then he started helping a 3rd person, all people who asked for help after we did. I don't understand what I did to get ignored like this, especially since all I did was press the request attendant button and wave at him.
Maybe he was just busy and didn't notice us 4 times in a row but if that's the case, the store should have some of the roaming employees around the store help checkout when it's busy. Or just bring back the cashier checkouts.
Likely won't be returning back, at this point the store is beyond the point of return. Goodwill will always be the Superior choice since they didn't decide to torpedo their business.